Trusted by forward-thinking teams
Betalo
Triggerbee
Moonrise Health
Easy Storage
Project June
Dark Edition
Betalo
Triggerbee
Moonrise Health
Easy Storage
Project June
Dark Edition
AI Onboarding Agent · For PLG SaaS

Improve your onboarding and activation success rate — without touching UX, building new features, or adding headcount.

Deploy context-aware, proactive agents that guide every single user like your best CS rep — 24/7, at scale.

Book a demo See your ROI
See It In Action

From stuck to successful — in under 4 minutes.

The agent speaks up, guides visually, and gets the user to their aha moment. No human required.

your-app.io / integrations / setup
Day 4 · Free Trial
Integration Setup
Paste your API key here...
https://your-app.io/webhook
🎙
Hey Jonas — looks like you're stuck 👋I'll walk you through it in 2 minutes.
Talk to me →
Integration Setup
sk-a8f2...x9q1
← paste here
https://your-app.io/webhook
🎙
Agent speaking..."Paste your API key in the highlighted field — I'll stay on the line."
End
✓
Integration Complete!
Your Shopify store is now connected. You're ready to go.
Session duration: 3 min 42 sec · User activated ✓
Step 1 · Detects friction
A personalised banner surfaces right inside the product — "Hey Jonas, looks like you're stuck." One tap to connect.
The Problem

Most users never see what makes your product great.

It starts in onboarding. It shows up in activation. It kills you in retention.

90%
Silent churn
Only 1 in 10 unhappy users ever contacts support. The rest just stop logging in — no ticket, no review, no trace. You lose the revenue and you never find out why.
"I figured it out eventually — but by then I'd already signed up elsewhere. I just needed someone to walk me through it once."— Post-churn survey, real user
Onboarding
~40%
complete it. The rest get confused and stop.
→
Activation
~20%
reach the aha moment. Most quit before they feel it.
→
Retention
Silent
Users who don't activate don't cancel — they vanish.
📊
Analytics platforms
Shows where they dropped. Can't say why. Can't intervene.
Passive · No action
🧩
Tooltips & checklists
Useful if followed. Confused users dismiss without reading.
Gets ignored
🎥
Personalised video
Nobody watches a video when they're actually stuck.
Gets skipped
📧
Email sequences
By the time it fires, the user has already decided to leave.
Too late · Not contextual
All of these wait for confused users to engage. Confused users don't engage. You need something that meets them inside your product, right when they're about to leave, and speaks up.
The Frame

Your stack already sees everything.
Onboard is the missing mouth.

👁️
Eyes — already there
Your analytics
Sees where users pause, click, and drop off — in real time.
M
Mixpanel
A
Amplitude
S
Segment
👂
Ears — already there
Your CRM & chat
Knows who they are, what day of trial they're on, what they've asked.
I
Intercom
H
HubSpot
S
Salesforce
🗣️
Mouth — what was missing
Onboard
Speaks up at the right moment, with full context, to guide users to their aha moment.
O
Onboard
How It Works

Three modules. No new tech stack.

Layers on top of what you already have.

01
Module 1
The Trigger Layer — connect to every signal

Onboard connects to your analytics platforms, event streams, and CRM. The moment a user triggers a friction signal — idle too long, same error twice, navigating backwards — we act before they close the tab.

✓
Mixpanel, Amplitude, Segment, GA4, HubSpot, Intercom and more
✓
Intent triggers configured to your key milestones
✓
CRM context in real time — agent knows who they are before speaking
✓
No-code trigger builder — your team owns it
your-app.io/integrations/setup
Day 4 · Free Trial
API Key
Webhook URL
🎙
Hey Jonas — looks like you're stuck 👋
I can walk you through the integration setup in 2 minutes. How do you want help?
02
Module 2
The Conversation Layer — their channel, zero friction

Your agent reaches users on the channel they prefer — push-to-talk voice in-app, WhatsApp, SMS, or text chat. It knows what screen they're on and guides them step by step. Completely human. One tap to connect.

✓
Push-to-talk voice widget — embedded in your product, zero install
✓
WhatsApp & SMS — reach users even after they close the tab
✓
Text chat fallback — for users in meetings or quiet spaces
✓
Screen-aware — agent knows the exact page and fields they're on
Onboard · Jonas L. · /integrations
Choose how you want help
🎙
Talk to me
Push to talk · In-app
💬
Text chat
Type your question
📱
WhatsApp
Continue on phone
✉️
SMS
Get a text instead
🎙
Screen-awareKnows you're on /integrations · Step 2 of 4
Day 4
03
Module 3
The Insight Layer — qualitative data at scale

Every conversation transcribed, tagged, and routed to the right owner. UX designers get design signals. PMs get feature gaps. All mapped to the exact screen where it happened. No researcher needed.

✓
Full transcripts tagged by screen, step, and friction type
✓
Weekly digest: top friction points and conversion impact
✓
Routed by owner — UX, PM, and Sales each get their signals
✓
Export to Notion, Linear, Jira
📋 Weekly Insights — Week 14
24 sessions · 6 issues
Integrations · Step 2
Users confuse account key with per-integration key
"Took me 10 mins to find the right one — I assumed one key for everything."
14/24 sessionsUX copy fixHigh churn risk
Upgrade Prompt · Day 7
Users want to add team seats before upgrading
"I want to bring in two colleagues but can't on the free plan."
Product gapRevenue opportunity
3 issues → UX · 2 → Product · 1 → Sales
Export to Notion →
Full Lifecycle

One agent. Add skills to cover every stage.

Activation comes built in. Add skills as you grow — your agent handles the entire customer lifecycle.

✓
Activation
Built in
Guides trial users to their aha moment
→
📈
Expansion
Add skill
Prompts upgrades when users hit plan limits
→
🛟
Retention
Add skill
Reaches out before at-risk users go silent
→
💰
Revenue Recovery
Add skill
Recovers failed payments and saves cancellations
→
📋
Exit Surveys
Add skill
Captures why users leave — at scale, in their words
💡

Start with activation. Add skills as you see results. Most teams add one per quarter. See what it's worth in the ROI calculator below.

Full Capabilities

Everything your agent can do.

🎙️
Clone your voice
Sound like your founder or best CS rep — not a generic bot.
🌍
100+ languages
Natural regional accents. Global teams, one agent.
🤝
Warm transfer to humans
Hand off live with full context — no re-explaining required.
📞
Outbound voice campaigns
Proactive campaigns to trial users, at-risk accounts, expansion targets.
💬
WhatsApp, Facebook & Instagram
One agent across every channel. Meet users where they already are.
🌐
Website & in-product widget
Embedded in your product or marketing site. One tap to connect.
🔗
300+ integrations
HubSpot, Intercom, Salesforce, Mixpanel, Stripe, Slack and more.
📋
CRM auto-logging
Every session logged with transcript and outcome — synced automatically.
🛡️
GDPR compliant
Built-in consent, opt-out management, EU data residency.
🔁
Inbound + outbound
Handles support calls 24/7 alongside proactive outbound sessions.
🧠
Trained on your product
Load your docs and help centre. Always knows the current product.
📊
Recordings & analytics
Every call recorded, transcribed, and searchable. Custom dashboards.
ROI Calculator

See what Onboard is worth to you.

Plug in your numbers. See how much silent churn is costing you — and what even a modest activation improvement means in revenue.

How many users start a free trial each month?
What % of trial users convert to paid today?
Annual revenue per paying customer (ACV).
How long does a customer stay on average?
Your estimated impact with Onboard
€252,000
Revenue lost to silent churn / year
+€108,000
New annual revenue with Onboard
+€216,000
Lifetime value of new conversions
Today
7%
→
With Onboard (+30%)
9.1%

Simple, transparent pricing

✓ One-time setup from €2,900*
*Depends on integration scope — lower with your dev resources, higher if we build end-to-end
✓ Monthly fee based on session volume
✓ Voice + text channels included
✓ Volume discounts included
🛡️

Your investment is protected. Every engagement includes a custom performance guarantee. Book a call to discuss yours.

Get a custom quote Book a demo
Results

Real results from real PLG teams.

★★★★★
We'd tried tooltips, emails, Intercom flows. Onboard was the first thing that got users to the integration step. Week-1 activation went from 22% to 41% in 6 weeks.
E
Erik Svensson
Co-founder, Flowbase · Stockholm
★★★★★
The insight reports are a free research sprint every week. We've shipped 3 features directly from patterns the agent surfaced. That alone justifies the setup fee.
S
Sara Müller
Head of Growth, Planably
★★★★★
ROI was obvious in 3 weeks. We were losing €40K/month to silent churn. Onboard pays for itself after the first 4 or 5 conversions it saves.
M
Mikko Laine
Founder & CEO, Nestly · Helsinki

More users reaching aha means everything compounds.

Better activation changes every metric downstream.

✓ Less support
✓ Higher retention
✓ More referrals
✓ Better reviews
✓ Lower CAC